Q: What kind of image do I need to upload?
A: It is recommended that the file be at least 500KB.
Q: Which format is acceptable?
A: You may upload photos that are formatted as “jpg”, “tiff”, “pdf”, “png”, or “gif”
Q: Will I receive a digital proof?
A: Yes, it will be provided to you via e-mail within 24 hours.
Q: When do you ship the product?
A: 2-4 days after proof approval.
Q: How do I use coupon codes?
A: Coupon codes can be applied on your last check out step (Payment method).
Q: Will the picture be on both sides of the pillow?
A: Yes, the picture will be on both sides of the pillow.
Q: Where are the pillows made and shipped from?
A: The pillows are made and shipped from Chicago IL.